At Pacific Engineering & Consulting, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and communications, including via SMS (text messaging). By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Pacific Engineering & Consulting, Inc.. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications.
What Personal Information We Collect
We may collect the following types of personal information when you interact with our services:
- Name
- Email address
- Phone number (including for SMS communication)
- Mailing/billing address
- IP address and browser/device information
- Any other information you voluntarily provide through web forms or contact channels
How We Use Personal Information
We use your personal information for the following purposes:
- To provide and deliver products or services you request
- To communicate with you regarding orders, updates, or customer support
- To send promotional messages and offers (with your consent)
- To respond to inquiries or feedback
- To improve our website and services through analytics
Who We Share Personal Information With
We do not sell or rent your personal information. We may share your information with:
- Service providers who help us operate our business (e.g., website hosting, email/SMS platforms, payment processors)
- Government authorities or regulators when required by law
- Other third parties with your explicit consent
SMS Consent and Marketing
You may opt-in to receive SMS messages from Pacific Engineering & Consulting verbally during a conversation. Our SMS message frequency is estimated to be 100 text messages daily across all users. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
If you opt in to receive SMS messages from us:
- You will receive text messages related to your orders, service updates, or promotions (if applicable).
- SMS consent is not shared with third parties or affiliates for marketing purposes.
- You may opt out at any time by replying “STOP” to any SMS message. Alternatively, you can contact us directly to (559) 251-4060.
Your Rights and Choices
You may:
- Request access to or correction of your personal data
- Withdraw consent for marketing communications at any time
- Contact us with any privacy-related inquiries
How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (559) 251-4060, or view our policy at https://thinkpec.com/privacy-policy/ and https://thinkpec.com/terms-of-service/